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The Kiosk App - BSHS - Coggle Diagram
The Kiosk App - BSHS
Developer Problems
User Interface
Usability Principles
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Easily identifiable buttons and symbols to ensure errors are minimised (Effectiveness, Utility)
A scrolling feature will be added to ensure that the user feels in control and more food are able to be seen (Effectiveness)
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Consistent Layout to other similar apps to ensure users can learn the general layout of the app (Learnability, Accessibility)
Layout must be simplistic, consistent, and feel intuitive to the user (Usability, Effectiveness)
Order history will ensure it is only be viewed by the staff so that the student feels secure (safety)
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The colour scheme will align closely to those of the Brisbane State High School visual identity guide to ensure the user feels connected with the school. (Safety, Effectiveness)
The application must abide by the Privacy Act 1988 (cth) to ensure the user's information is handled correctly (Safety)
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Screens
Checkout (Customer)
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An algorithm will finalise the order and send it to the orders screen for the kitchen staff to view the order information
Menu Screen (Customer)
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Food items will show all relevant information. Including the dietary requirements, allergies, energy levels, cost, and if there are other options available.
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For customisation of drinks, a popup will appear showing the user the options and the cost
Home Screen
Customer Button: Where the customers will see all relevant information and screens available to them.
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Code
Key Algorithms
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Determines a random meal combo based on set price limit set by the user (Random orders will include a drink and a food item)
An algorithm to view menu data and customise how the menu is displayed based on the price and dietary requirements
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User Problems
Gus
Senior student who works in the café before school. Doesn’t like how the café uses post-it notes to keep track of orders as sometimes they fall down.
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Mr T
Teacher who gets bored with having the same order all the time. Likes to browse through what’s on offer but has trouble making a decision.
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Impacts
Less contact for ordering food items from the Kiosk at Brisbane State High School. Thus less pressure on the timid students to order food (Social).
Making the food ordering system more efficient and accessible will make more students spend money on food (Economical).
Makes the process for managing orders better, thus reducing stress for workers within the kiosk (Social)
The amount of food being produced might increase as the efficiency increases, which will result in more packaging which could harm the environment if not disposed of correctly (Environmental).
Client Problems
Constraints
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Layout must be clear, consistent, and comply with the 2017 Queensland Government Accessibility guidelines
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Competitors
MenuLog
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The user does not feel the pressure of having to order quickly at a fast food restaurant, as they have all the time they need
Sometimes slow service, and refunds take days to process
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