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BILLING/ MOVE INS /COTS, Meter readings: a meter reading to bill from and…

- - - - KEY TERM -comments
      - NEW ACCOUNT -template
        
        Email address (we're paperless so it needs to be one you will check)
        
        Mobile number
        
        The meter readings on your move in date if you have them
        
        An up to date meter reading if possible as well
        
        The full address
        
        Date you moved in
- - - - Every time we add a meter reading, Kraken will
        generate a charge.
      - Billing problems often stem from
        1) an agreement problem or 2) a meter reading problem.
      - The ‘first’ ever reading on the
        account is
        usually a COS read. We
        should not bill without it
      - We will generate an estimate if a customer has not submitted a reading for 3
        months, if they change tariff (or variable tariff changes), or if the property is empty (occupier)
  - - - TYPES-comments
        
        HELD BCZ OF HIGH CHARGES -comments
        
        PRECEEDING STATEMENT NOT YET ISSUED-comments
    - - Mark as safe-comments
      - Quarantine a reading -comments