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Motivation process of influencing people’s behaviour to achieve stated…
Motivation
process of influencing people’s
behaviour to achieve stated goals.
What motivates workers?
Pay
Promotion
Working conditions
Fringe benefits
Work related achievements
Financial Rewards
Time Rates
Piece Rate
Salary:
Bonus
Commission
Performance Related Pay:
Profit Sharing Scheme
Fringe Benefits
Benefits of motivated staff
Higher levels of productivity
Lower labour turnover
Lower absenteeism rate:
Employees loyalty
Improved customer service:
Motivational theories
Process theories
study what people are thinking about when they decide whether or not to put effort into a particular activity.
Vroom
Valence
Expectancy
Instrumentality
McCLelland
Achievement
Authority/Power
Affiliation
Content theories
also focuses on how the managers can create favourable conditions that allow workers to
satisfy their human needs.
Taylor
Piece Wage System
Maslow
Maslow’s Hierarchy of needs
Mayo
Hawthorne Effect
Herzberg
Motivators
Hygiene Factors
Non-Financial Rewards
Job enlargement
Job enrichment
Job rotation
Training
Job redesigning
Worker participation
Delegation
Team working
Empowerment