Please enable JavaScript.
Coggle requires JavaScript to display documents.
QUALITY MANAGEMENT AUDIT FUNDAMENTALS, image, image, image, image, image,…
QUALITY MANAGEMENT AUDIT FUNDAMENTALS
MANAGEMENT AUDIT
Is the process of obtaining and evaluating in an objective and systematic way the evidences, to present an independent evaluation of performance in the management of processes based on criteria objectives.
OBJECTIVES OF MANAGEMENT AUDIT
Identify the variables generated by management, in processes or activities that generate
added value.
Determine the degree of reliability of the Control Internal through the evaluation of risks or factors of internal and external risks that could affect the achievement of goals and objectives.
Locate opportunities to eliminate inefficiencies that affect the cost of the product or
service.
Evaluate the degree of fulfillment of the mission, policies, objectives, goals, strategies plans and programs through the application of indicators of management.
QUALITY MANAGEMENT SYSTEM AUDIT
(ISO 19011, 2018) Systematic, independent and documented process to obtain audit evidence and evaluate it objectively, in order to determine the extent to which audit criteria are met.
QUALITY MANAGEMENT AUDIT PROCESS
Phase III: Execution.
Phase IV: Comunication.
Phase II : Planning.
Phae V : Follow-up.
Phase I : Start and preparing the audit.
CLASSIFICATION OF QUALITY AUDITS
For the purpose.
Product audits, services, processes, systems and providers.
By the origen of the audit team.
Differentiate between internal or first party audits and audits second-party and third-party externalities.
AUDIT
Means one of two things
1 How complete something is.
Can be performed to verify if everything is present and correct.
2 Carrying out an activity following the rules.
Study an activity to see if it was carried out according to the rules.
QUALITY MANAGEMENT AUDITOR REQUIREMENTS
According to Enrique
Benjamin Franklin.
Experience.
Professional responsibility.
Skills and abilities.
Thought structure.
Appropriate academic training and knowledge.
Personal attributes of ethics, open mind,
diplomacy and correct perception.
QUALITY AUDITOR COMPETENCIES
ISO 19011
Principles that refer to auditors
Due professional care.
Independence.
Fair presentation.
Evidence-based approach.
Ethical conduct.
Auditors should have knowledge in
Confirm the audit evidence.
Evaluate the factors that affect the reliability of
audit findings and conclusions.
Adequate use of the sampling technique.
Prepare audit reports.
Collect information.
Maintain confidentiality.
Plan and organize work effectively.
Effective communication.
Apply principles, procedures and techniques of
audit.
FORMATION OF AN AUDITOR TEAM
Factors
Required skills.
The timescale.
The location.
The necessary personnel.
The audit class and scope.
Specific duties of the principal auditor
Draft and agree with the client the audit plan.
Act as representative and spokesperson for the team
auditor.
Take part in the selection of team members
auditor.
Present the final audit report to the client.
