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1.4.2 Recruitment, Selection and Training - Coggle Diagram
1.4.2 Recruitment, Selection and Training
Selection
Job Description
- Written by business
- Snapshot of a job, what responsibilities and tasks the job involves
Person Specification
- Qualification, ambitions, achievements, previous experience
- Document containing the qualities the candidate needs
1) Identify Vacancy
2) Design Job description
3) Design Person specification
4) Advertise Vacancy
5) Receive Applicants
6) Asses candidates
7) Short List/Reference
8) Interviews
9) Offer position
Training
On Job Training
-
Advantages:
- Output
- Low costs
- Job rotation
Disadvantages:
- Being trained by staff- can pass on bad habits
- Output may be faulty
Off- Job training
Happens away from workplace, allowing employees to be taught a wider range of skills, not just for specific tasks
Advantages:
- Taught by specialist instructor- high quality
- Output wot be affected if mistakes are made
Disadvantages:
- Expensive- specialists
- No Output
- Timely to organise
Induction Training
For new recruits to the business in order to share and familiarize the recruit with the ways of the business
Advantages:
- Employees feel comfortable in surroundings and meet new co workers- increase happiness, motivation and productivity
- More likely to mean that employees make less mistakes
Recruitment
External
-
Advantages:
- New ideas- reaches huge amount of people
- Fresh skills and output
Disadvantages:
- Very costly- advertising
- Limited understanding about company
Internal
-
Advantages:
- Very cheap- no adverts- no advertising costs
- Motivates current staff- promotion
- Staff already have knowledge of the company- trust
Disadvantages:
- No new ideas
- Limits business choice
- Leaves vacancy in company- costs to fill
Costs
Recruitment- Creating job ideas, adverts and fees paid to recruit
Selection- Manager's time interviewing, fees to assessment centres and fees reimbursed to candidates
Training- Staff inefficacies, cost for staff giving training, fess to external training providers
Factors Influencing the Choice of Internal or External
- Costs of recruitment method
- Size of recruitment budget
- Location and characteristics fo potential candidates
Benefits of effective recruitment process
- High Quality output- More skilled workers- better fit for job- more quality
- Great customer service- More suited, more care about firm and image- make more effort in customer service
- Staff retention- Finding a person who is right for the job, will stay longer- less recruitment and training costs
Training
-
Advantages of Training for Managers
- Increased Productivity- More skilled at their job- more productive- more productivity- increase output and reduce costs
- Ability to deal with changes in tech- Training is needs for employees to know how to use technology- more important in digital world
- Increased Motivation- If staff feel like learning and progressing- happier and more motivated
- Higher quality output- Training- more skilled at job- beneficial for firm’s profitability
Advantages of Training for Employees
- Reduce anxieties providing more confidence to fulfil role making more production
- Feel valued, satisfies
- Develop range of skills
Advantages of Training for Consumers
- Better Quality
- Better Customer Service
Costs: Staff inefficacies, cost for staff giving training, fess to external training providers