X-MATRIX
GBS LT
Initiatives
Drive alignment on integrations for 2021 (Complete Drom and GF integration successfully) and 2022, Define shared R&R (incl capacity needed) for acquisitions and integration projects (GBS/SAP) between business, transition and delivery teams (DCs)
Define how we want to manage the rotation of key talent across GBS in a more structured and pro active way, including all GBS streams
Define vision and implementation plan for Change Management capabilities
Define vision and implementation plan for Programme Management capabilities
Build a shared view on "outside GBS" led projects impacting GBS cross functionally (e.g. site closure, GBS contribution to the digital roadmaps of the functions and divisions) (NOT capacity management)
Drive Silver Lining at the GBS LT and define who manages what within streams/centres
Define strategy for the GBS owned information systems (e.g. EnableNow, Service Now, etc.) (GBS digital roadmap), including advocating for the adoption beyond GBS i.e. process mining, AskMe
To connect GBS employees to Purpose, provide principles (framework, ways of working, funding) impact on nature & communities: , define how to "cascade" into the full GBS organization
GBS Learning strategy including how to continue to deliver and enhance our existing Learning Journey
Define framework on how to take corporate initiatives on mental health and well being and define if/what to be done at the different levels of the organisation (resources)
Reshape GBS LT VPM to ensure value is created from the discussions (driving performance) in line with 2025 strategy evolution
DC APAC
COST, QUALITY AND SPEED
SERVICE SATISFACTION
VALUE CREATION
Expedite Basic CI training
Regular drumbeat in coaching potential YBs
Idea Management Program
Cross Delivery Center BCP GBS
F&F BCP (APAC) - Operations & Supply Chain
KPI Dashboard Automation (VPM Project) - Tableau ❌
Cost per transaction improvement (cost & budget awareness)
Graduate Trainee Program
Internship Program
Recruitment Cost Reduction
GBS HAPPINESS AND BETTER BALANCE
IMPACT ON NATURE AND COMMUNITIES
3R Campaign
Energy Saving Program
Sustainability Awareness and Education Programme
Community Support
Health & Wellness Program
Localized Silverlining Program (ie.hot-desking, new WFH policy)
Job Rotation Program