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OSTELLO BELLO 2024 - Coggle Diagram
OSTELLO BELLO 2024
OPERATION
MAINTENANCE (Flexkeeping)
HOUSEKEEPING (Flexkeeping)
QUALITY CHECK (Flexkeeping)
MERCHANDISING (Excel)
LAUNDRY (Excel)
CHECKLIST/ALERT (Google Calendar + Flexkeeping)
REVIEW (Trustyou)
WiFi & Bluetooth Lock(Goki)
KPI
KPI OSTELLO (Excel)
KPI BAR (Excel)
KPI AFC (Excel)
KPI REVIEW (Excel)
KPI EXTRA (Excel)
COMMUNICATION
INTERNAL
WORKPLACE COMMUNICATION TOOL (Slack)
TASK MANAGEMENT ()
Procedure/Formazione (YouNeedAWiki)
INSTORE COMMUNICATION
EVENTS (Schermi- MagicInfo)
CROSS SELLING (Schermi- MagicInfo)
PROMO (Schermi - MagicInfo)
CUSTOMER CARE
WORKSTATION MANAGEMENT ()
EMAIL & BOOKING.COM INBOX(Akin - AI Bot)
HR
RECRUITING (Google Drive)
TIMESHEET (Excel)
PRODUCTION CONTROL ()
ADMIN
FATTURAZIONE ELETTRONICA (Esolver)
Contabilità (Esolver)
HOSTEL
PROPERTY MANAGEMENT SYSTEM (Mews)
CLOUD BASED LOCK (
Goki
)
PAYMENT GATEWAY (Stripe)
UPSELLING PLATFORM ()
COMPETITOR ANALYSIS (OTA Insight)
CHANNEL MANAGER (Siteminder)
REVENUE MANAGEMENT SYSTEM (Duetto - solo due strutture)
CUSTOMER MANAGEMENT (Goki)
SEARCH AUTOMATION TOOL (Adchieve)
GROUP&EVENTS MANAGEMENT (Backyou)
BAR
POINT OF SALE (Lightspeed)
MAGAZZINO (Lightspeed)