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FY22 Business Plan, FY22 Business Plan - Coggle Diagram
FY22 Business Plan
FY22 Business Plan
Account Management
Injected works/targeted campaigns
Links with roles and responsibilities
Customer meetings
Internal meetings
Customer value report/Exec Summary
Meeting purpose/minutes
Diverse customer relationships/touchpoints
Engineer meeting attendance
Roles & Responsibilities
Training & development
Training Rigs
Remote training
Development plans
Development plan to include 3 E's
Personal responsibility for developing own career
Factor training costs into specific jobs
Personal milestones
Engineer Output
Wallchart Service Report
Asset Information
Photos
Software
Drawings
Field quote generation
Operations Manager
Client contact
Job by job
Inter department comms
Review of client documentation
Engineer welfare
Labour utilisation
Coordinator
Booking confirmation
Scope of works
Account management
Surveys/Stakeholder management
Job by job
Collate site information & storage
Project Manager
Storage of documentation
O&M Manual
Handover of information
Account Stakeholder Management
Cost & Programme management
Site checklist
Support Sales
To be defined
Secondary Plans
Commercial Support
New Proposal
Marketing
Variation Management
Schedule of rates
Procurement
Quality
Wallchart
Completion of
Implement management reporting
Feeding into account plans
Introduce SLA's/KPI's
User guide/script
In House Panel Drawings
AutoCad
Storage of information
Common platform
Software on EcoPortal
Define storage locations (1-20)
Project Documentation
Handover to support
O&M Manual
Panel drawings
Points List
Photos of panel
Copy of graphics
Toplogy
Asset information
Passwords?
Snag List
Handover checklist
Contract Documentation
Asset Details
Contact Details
Software
Panel/Site Photos
Contract renewal
Visit reports
Account plans
PPM Schedules
Breadcrumbs
Customer reporting
Topology