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DevOps Week 7: Recovery - Coggle Diagram

- - - - Highlights friction and areas of disconnect
      - Indicator of unsustainability
      - Can be decreased by:
        
        Test and Deployment Automation
        
        Shift left on security
        
        Trunk based development
        
        Version control
        
        Loosely coupled architecture
      - Causes
        
        Software is not written with deployability in mind
        
        Manual changes are made to ops/prod
        
        Deployments require hand off from multiple teams
    - - Physical, mental or emotional exhaustion caused by overwork or stress
      - To avoid:
        
        Foster a respected, supportive work environment that emphasises learning from failure rather than blaming
        
        Communicating a strong sense of purpose
        
        Invest in employee development
        
        Give employees time, space and resources to learn and experiment
      - Problems that lead to burnout:
        
        Work overload
        
        Lack of control
        
        Insufficient rewards
        
        Breakdown of community
        
        Absence of community
        
        Value conflicts
  - - - Measured by Net Promoter Score - how likely are you to recommend X to someone else?
      - High NPS correlates to:
        
        Better collection and usage of feedback
        
        Better visualisation and understanding of flow
        
        Higher identification with company values
    - - DevOps is about culture
      - Likely to be happier if processes are smoother and easier