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Chapter 2 - Coggle Diagram
Chapter 2
Team
share a mission and responsibility for working to achieve a common goal
task forces
committees
problem-solving teams
Advantages
Increased
diversify of viewpoints
acceptance of solutions
information & knowledge
levels of performance
Disadvantanges
Hidden agenda
Limits Productivity
Restricts Interaction
High cost
Arranging Meetings
Aligning schedules
Groupthink
Affects Decision Quality
Pressure to conform
Characteristics of effective teams
strong sense of trust
Open and honest communication
Consensus decision making
clear objective and shared purpose
Creative thinking
Skill at resolving conflicts
Group Dynamics
current phase of team development
ability to resolve conflict/ resistance
roles assumed by team members
Assuming team roles
Dysfunctional self-oriented
controlling
withdrawing
Attention-seeking
Diverting
Functional team maintenance
harmonizing
compromising
encouraging
functional task-oriented
information giving or seeking
coordinating
initiating
procedure setting
Phases of Development
brainstorming
emergence
conflict
reinforcement
orientation
Resolving team conflict
fair play
alliance
proaction
research
communication
openness
flexibility
overcoming resistance
bring resistance out into the open
evaluate others' objections fairly
express understanding
hold arguments for the right time
Collaborative Writing
Guidelines
agree on project goals
give the team time to bond
select collaborators carefully
clarify individual responsibilities
avoid composing as a group
confirm technical compatibility
establish clear processes
check overall progress of the group
Technologies
Content management system
organized approach
controlled access
wiki
flexible approach
open access
shared workspaces
extranets
intranets
groupware
shared knowledge
cloud computing
Social networks and virtual communities
organizational knowledge
sense of community
via mobile devices
unifies communication
voice and video conferencing
instant messaging
voice and video calling
real-time collaboration
giving and responding to constructive feedback
offering constructive criticism
focus on process and outcome
provide clear guidelines for improvement
receiving constructive criticism
don't get defensive or deny the feedback's validity
use feedback to improve the quality of your work