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Low Budget Hotels - Coggle Diagram

- - - - This makes them predictable and their process is stable. When there is low variation in demand the hotel can keep their unit costs low.
  - - - This means they can keep unit costs low. When having low variety, the process is standardized and regular.
  - - - This means there will most likely be a delay between production and consumption.
      - Also this will most likely mean high staff utilisation.
      - Being low in visibility will lead to a low unit cost.
- - - - Accounting
      - Marketing
      - Food & beverage
      - Human Resources
      - Rooms division
- - - - Hygiene and cleaniless are other factors to ensure service quality.
      - Many are strategically located for the passing traveler (besides a major highway and where land is not expensive).(Brown, 1991)
      - Budget hotels are focused on core physical products in lodging business such as the guestroom, bed, basic amenities.
  - - - The booking systems process is fast, technology is used to make the check-in and chacks out more efficient and less complicated. Rarely the services are personalized.
      - Management Information Systems
  - - - In low budget hotels the guest interactions with each other is not a critical factor in measuring satisfaction.
- - - - In low-budget hotels, contact with the customer is usually kept to a minimum and no direct relationship with the customer is established. In general, budget hotels need to build closer relationships with their guests in order to have a more personal experience.
  - - - In this case it must meet the expectations of the guests visiting the low budget hotel, which, in this case, are low expectations.
- - - - Formal and informal selection, likely to contribute positively to sevice encounters
    - - Interaction, credibility and trust
    - - Atmosphere and expectations
    - - Information Promises and expectations
- - - - Price match your competitors, Psychological pricing, Penetrate the market (Little Hotelier, 2017)
    - - “Pick-and-pay” approach has worked well so far, giving customers a tailor-made selection of amenities and letting them choose which products and services they want(Team, 2018).
    - - The design is one element that can help to raise the reputation of cheaper, contemporary hotels through unpretentious quirks, authentic experiences and a quality finish(Team, 2018).
    - - Different types of rooms (standards, suits, etc.).
  - - - Transportation from the hotel property.
    - - A general property location within the requested city. Includes city, airport, resort, suburb, downtown, beach, and country (rural) locations.