Digital Transformation in Higher Education During the COVID-19 Pandemic

Stakeholders

Students

Teachers

Support Staff

Technology Deployed

Video Conferencing

Massive Open Online Course (MOOC)

Messaging

Learning Management System

WhatsApp

MS Teams

Zoom

Cisco Webex

Challenges

Infrastructure

Electronic Resources

Faculty Readiness

E-platform Readiness

Success Criteria

Retention

Academic Results

Mental Health

Community

Businesses (Suppliers)

Satisfaction

Income/Poverty

Google Hangout

Tencent QQ

BigBlueButton

Whereby

DingTalk

WeChat

iCourse

UMOOC

XuetangX

Zhihuishu

Chaoxing

University Open Online Courses (UOOC)

Small Private Open Course (SPOC)

Live Streaming

QQ Live

Tik Tok

Douyu

Open Broadcaster Software (OBS)

Other Online Education Platform

Tencent Classroom

Proctoring Systems

Client Relationship Management (CRM)

Webinars

Moodle

Google Classroom

Hypermethod

Rain class

UMOOC

Chao Xing FanYa

Sakai

Blackboard

Canvas