Michaela's Work Vocabulary
CAR RENTING
CONTRACTS
OFFICE ISSUES
LEGISLATION
TYPES OF CARS
MAINTENANCE OF CARS
SALES TRAININGS
COMMUNICATION - EXPLANATIONS
PRESENTATIONS
HUMAN RESOURCES
Conditions
CHIT CHAT/SMALL TALK
WORKSHOPS
TYPE OF MAINTENANCE
(MAINTENANCE RULES )
OVERVIEW OF WORKSHOPS ACCORDING TO THE TYPE OF CARS
VPI - AVV(GCU)-national
revisions, tank pressure, wheelset repair, common repairs
sales management
CUSTOMER
fleet management
sale
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C-O-C-intrmodal
C-O-C-standard
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C-O-C-Tank
standard cars
intermodal cars
tank cars
CZ customer
other customer (country)
SK customer
Wet lease rental condition
dry lease light rental condition
cluster sales meetings
all VTG sales person
customer service team
administration with the lessor
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special meetings
communication with customers
communicatin with CS departmenst
communication with boss
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communication with sales colleagues
EU legislation
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company legislation
railroad - notify body legislation
searching for new employee
trainings for employees
PDD - personal development dialogs
with colleagues
with employees
sales presentations - general overview
presentation - one concrete type/group of cars
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lessor/lessee
general conditions/frame contract
executive contract
to prevail over sth
exceptions
issue a credit note
to be sb's fault
force majeure
one month payment holiday
cleaning costs free of charge
transport costs free of charge
hurricanes, Covid/diseases, war
draft, agreement
TRAVEL
dry lease rental condition
for short or long term period
contracts with automatic prolongation for another rental period with 3,2 or1-month cancellation period before the end of the rental period
rental period for the fixed time (1-10 years), without automatic prolongation
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borders
passengers traveling
by car, by bus, by train, by boat, by plane, by bicycle, on foot
cargo transport
by car, by bus, by train, by boat, by plane, by bicycle, on foot
types of products
food
liquid - chemical and petrochemical products, LPG products, steel products, bulk material, grain, coal, intermodal
by train
tank cars - steel, stainless steel, with inner coating, with inner rubber
with outloading from the top, with outloading from the bottom
box cars
grain cars
flat cars
steel coils
bulk material, building material
hopper cars
pressure discharge cars
intermodal cars
special cars
for mines
refrigerated cars
mail cars
loading - 80 or 90 ton
yield management
stucture of presentation
the main topic - several points
beginning - reason of presentation
conclusion
COC-Intermodal
COC-tank
COC-Standard
detailed description of cars - building year, cars number, type of car according the UIC coding, number of cars in the fleet, idle cars, cars in RAM (returning) process, cars with reservations, cars utilization, maintenance costs, car yield, profitability of the car, estimated termination of car operation, next revision, next tank test pressure, current customer, current depony, basic parameters about the car, equipped with brakes, with connect,
recommended rental price
idle cars
pricing strategy
potential customer
open discussion - any other idea ? Your input is welcome
template
stock
consumption
floating stock
plausible consumption of spare parts
ratio of contracts: RTC contracts vs. intermodal contracts
to set up the stock
internal sales meetings
assignement of tasks
our targets :
responsibility
to bear the responsibility for your decisions
condition may vary according to the customer
to justify the conditions with the exact customer
assets coming from this step