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THE RESPONSE PROCESS - Coggle Diagram

- - - - INTENDED MESSAGE
    - - PERCEIVED MESSAGE
    - - Give them reason
  - - - 2- minute follow - up
- - - - Complaining
        
        Lecturing
        
        Dismiss/rejecting/ignoring
        
        Arguing
        
        Belting
        
        Finger pointing
        
        1 more item...
- - - - Instant Calm- breathing technique