How to Win Friends and Influence People - Coggle Diagram
How to Win Friends and Influence People
How to Win People to Your Way of Thinking
Show respect for the other person's opinions.
Agree with someone to allow them to expand their ego
Makes the conversation easier
The only way to get the best of an argument is to avoid it.
If you are wrong, admit it quickly and emphatically.
Begin in a friendly way
Get the other person saying "yes yes"immediately
Fundamental Techniques in Handling People
Don't Criticize, condemn, or complain
Give honest and sincere appreciation
Arouse in the other person an eager want.
Six Ways to Make People Like You
Become genuinely interested in other people
Remember that a person's name is to that person the sweetest and most important sound in any language
Be a good listener. Encourage others to talk about themselves.
Talk in terms of the other person's interests
Make the other person feel important - and do it sincerely
Be a Leader: How to Change People