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Portal - Coggle Diagram
Portal
Patient Queue(s)
Recent Patient Channel(s)
Scheduled Patient Channel(s)
Filter upcoming appointments
Create Broadcast for selected
User
Mentioned
Patient Channel(s)
Stared Patient Channel(s)
Patient Channel
Feed
Send Message
Secure
SMS
Automation
Triggers & Logic
Patient Interaction-based
Content of Inbound Message ie. contains 'bill' or 'fever'
Web action within Well System ie. link click, page view, etc
Survey Response ie. 9/10, requested followup
Time-based
Integration-based
EHR/PM
Other Vendor(s) ie. balance due
Delay Time
Automated Message
content body
Attach form
Tags
Patient
location
Integrations
Additional languages
Phone number sent from
Send to patient
Add to patient channel
Modalities
Internal Mention
user
or
group
with content body
Add to patient channel
Add to mention queue
notify
Mark channel as waiting for internal routed response
Forms
Campaigns
Upload List
Settings