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Social Psychology - Coggle Diagram
Social Psychology
Prejudice
hostile or negative attitute toward people in a distinguishable group based solely on their membership in that group
based on Attitudes
Cognitive
Stereotypes
A generalization about a group in which certain traits are assigned to virtually all members of the group regardless of action variation among members
Categorize by
- what people think is normative (e.g. nurses are female)
- what people think is normative in one culture (media influence)
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Behavioral
Discrimination
unjustified negative or harmful act toward a member of a group solely because of his/her membership
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effects on the victim
Stereotype Threat
the apprehension experienced by a membership of a group that their behavior might confirm a cultural stereotype
Study
Shih, Pittinsky, Ambady (1999)
- Asian women perform worse in math tests when they see themselves as "women" rather than as "Asians"
- if you indicate race, blacks perform poorer, white performance is not different
Self-Fulfilling Prophecy
an expectation of one's own or another persons' behavior that comes true because of the tendency of the person holding it to act in ways that brings it about
Study Racist Self-Fulfilling Prophecy
Word, Zanna, Cooper (1974)
- white students interviewed job applicants
→ display of discomfort, sat farther away, ended interview sooner when interviewing Blacks
- White applicants were treated the way White/Black applicants in prior experiment were treated
→ The "Black"-interview treatment resulted in the applicants being more nervous, less effective
Causes of Prejudice
Normative Conformity
tendency to go along with the group in order to fulfill the group's expectations and gain acceptance
Institutional Discrimination
institutions are legally permitted or socially encouraged to discriminate
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Realistic Conflict Theory
limited resources lead to conflict between groups and result in increased prejudice and discrimination
Ageism
both, young and old, complain that they are victim of age discrimination
Economic & Political Competition
when unemployment rises, so does resentment against minorities
Study
Sherif et al.
Boy scout camp
- assigned to different groups
- increase group cohesion & create conflict-situation
-> use of Contact Hypothesis & 6 conditions
-> groups found back together
Reducing Prejudice
Contact Hypothesis
intergroup contact under certain conditions will decrease prejudice
- it is not enough to meet few examples if the other group
-> "Exception proves the rule"
6 conditions to reduce prejudice
- Interdependence
- Common goal
- Equal status
- Opportunity for informal contact
- Chance to interact with multiple members of the out-group rather than a "token"
- Social norms of equality
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Groups
two or more people who interact and are interdependent in the sense that their needs and goals cause them to influence each other
Underlying Concepts
Social Roles
share expectation in a group about how particular people are supposed to behave
- established in most groups
- roles specify how people in certain positions of a group should act
Group Cohesiveness
qualities of a group that bind members together and promote liking between them
- high cohesiveness
- members stay in group
- take part in group activities
- try to recruit like-minded members
- functional groups
- against optimal performance
- diversity -> creativity, information sharing, flexible problem solving
Group Diversity
- attraction between similar others
- operate in ways that encourage similarity between members
homogeneity
→ more cohesivediversity
→ better performance
Social Norms
- a rule of expectation of appropriate behavior
- powerful determinant of behavior
group-dependent
Stanford Prison Experiment
Zimbardo 1973
mock prison with paid students as participants
random assignment: guard/prisonerplan: observe 2 weeks if participants start to act according to roleoutcome:
- quickly assumption of roles
- guards
- abusive
- verbally harassing
- humliliation of prisoners
- prisoners
- passive
- helpless
- anxious
- depressed
-> stopping experiment after 6 days
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Group Decisions
Groupthink
a decision process in which maintaining group cohesiveness and solidarity are more important than considering the facts in realistic manner
likelihood of groupthink
higher when group is
- highly cohesive
- isolated from contrary opinions
- rules by a directive leader
- high stress
- poor decision-making procedures
Bay of Pigs Invasion
Kennedy sent CIA trained group to lead mass uprising against Fidel Castro -> failed
- advisory team = homogenous group
- recently elected == without much experience
- lacked discussing concepts
- not thinking twice
symptoms of groupthink
- Illusion of invulnerability
- belief in moral correctness of group
- stereotyped views of out-group
- self-censorship
- direct pressure on disserters to conform
- illusion of unanimity
- illusion that everybody agrees
- mindgruads
- group members protect the leader from contrary viewpoints
defective decision making
- incomplete survey of alternatives
- failure to examine risks of the favored alternative
- poor information search
- failure to develop contingency plans
Act against groupthink
leader should
- remain impartial
- seek outside opinions
- create subgroups
- seek anonymous opinions
Group polarization
tendency for groups to make decisions that are more extreme than the initial inclinations of their members (risky shift)
reasons
persuasive arguments interpretation
arguments that have not been considered by some members of a group lead to more extreme positions of the whole group
Social comparison interpretation
group members evaluate the other member's position; because they want to be liked, they decide to take the same position in a slightly more extreme way to present himself/herself in a positive light
Group Leadership
Great Person Theory
the idea that key personality traits make a person a good leader regardless of the situationleaders tend to be more:
- intelligent
- charismatic
- open to new experience
- confident in their leadership
- assertive
Leadership styles
Transactional Leaders
- set clear goals
- short-term goals
- reward people who meet goals
→ making things run smoothly
Transformational Leaders
- common goals
- long term goals
- think outside the box
- inspire followers
→ combination of both styles is most effective
Contingency Theory of Leadership
idea that effectiveness of a leader depends both on how
- task-oriented
- relationship-oriented
leader is & the amount of control the leader has over the group
Task-oriented leader
focus on getting the job done
Relationship oriented Leaders
focus on relationship with workers & workers feelings
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Attitudes
evaluation of people, objects and ideas
Origins of Attitudes
Cognitively Based Attitudes
an attitude based primalily on people's beliefs about the propoerties of an attitude object.
- beliefs
- thoughts
- relevant facts (objective merits)
- Pro vs Con
Stereotypes
A generalization about a group in which certain traits are assigned to virtually all members of the group regardless of action variation among members
Categorize by
- what people think is normative (e.g. nurses are female)
- what people think is normative in one culture (media influence)
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Affectively Based Attitudes
an attitude based on people's feelings and values tahn on their belief about the nature of an attitude object
- type of emotion linked with attitude
- rooted in emotions
- not examining facts
- anger
- warmth
- ...
- intensity of emotion
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Traits
- do not result from a rational examination of the issue
- are not governed by logic
- are often linked to people's values so that efforts to change them challenge those values
Behaviorally Based Attitudes
an attitude based on observations of how one behaves toward an object
- observations of one's own behavior
- self perception theory
when?
- if initial attitude is weak or ambigous
Nature of Attitudes
Explicit Attitudes
- attitudes that we consciously endorse and can easily report
- rooted in recent experience
Implicit Attitudes
- attitudes outside out conscious awareness
- involuntary
- uncontrollable
- unconscious
-- stereotypes
- rooted in childhood experiences
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Attitude Change
Cognitive Dissonance Theory
experiencing cognitive dissonance when doing something that threatens one's self self-image
Persuasive Communication
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Elaboration Likelihood Model
a model explaining two ways in which persuasive communications can cause attitude change
Central Route
when
- people are motivated
- people have the ability to pay attention
→ listen carefully to and think about arguments presented
Peripheral Route
when
- people do not pay attention
- are swayed by surface characteristics
Steps:
- Motivation?
- no: Peripheral Cue?
- no: ambivalence / weak negative change
- yes: weak positive change
- yes: Ability?
- no: Peripheral Cue?
- no: ambivalence / weak negative change
- yes: weak positive change
- yes: type of argument?
- no: Ambivalence OR Boomerang Effect
- Strong positive change
Motivation to pay attention
- personal relevance of topic
- Need for cognition
- personality variable to which extent people engange in & enjoey effortful cognitive activities
- high need for cognition: Central route
- Low need for cognition: Rely on Peripheral cues
Ability to pay attention
inability to pay attention → swayed more by peripheral cues
- status of communicator
- liking/trusting communicator
- someone with a weak argument can still be persuasive if they distract their audience (magic tricks)
//the more marketing, the more distracted, the better every marketing works
Emotions
Fear Arousing Communications
persuasive message that attempts to change people's attitudes by arousing their fears
works if fear influences ability to
- pay attention
- process arguments
- instructions are given on how to behave to reduce fear
Heuristic-Systematic Model of Persuasion
how persuasive communication can cause attitude change:
- systematically processing arguments
- using mental shortcuts or heuristics
"How do I feel about it?-Heuristic"
identifying attitude by one's own feeling about an object
Problem:
- possible mistakes about what is causing mood
- misattribute feelings created by one source to another
-> bad decisions might result
Fight Fire with Fire
How to change attitudes
- cognitively based attitudes:
- affectively based attitudes:
- change with emotional appeals
The Self
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Knowing One-Self
Introspection
- the process by whereby people look inward and examine their own thoughts, feelings and motives
- assessment of inside information
Self-Awareness Theory
the idea that when people focus their attention on themselves they evaluate and compare their behavior to their internal standards and values
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Self Focus
positive
- experiencing major success
- reminding of sense of right & wrong
negative
attempts to escape the self
- focus on self can be very aversive
- negative
- alcohol abuse
- binge eating
- sexual machochism
- self-expressive
- the more people said to think of themselves the more likely they were to be in a bad mood
Steps of Introspection
- self-focusing cue in environment
- cue creates a state of self-awareness
- compare current behavior to internal standards / expectations for yourself Do they match?
- Yes: Everything is fine
2.No:
- Change behavior so it matches your standards for yourself
- You cannot/won't change behavior -> flee from state of self-awareness
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Observing own behavior
Self-Perception Theory
when attitudes and feelings are uncertain or ambigous we infer these states by observing our behavior and the situation in which it occurs
Motivation
Intrinsic Motivation
the desire to engage in an activity because we enjoy if or find it interesting, not because of external factors
Extrinsic Motivation
the desire to engane in an activity because of external rewards or pressures not because we enjoy the task or find it interesting
Intrinsic vs Extrinsic
Overjustification Effect
The tendency for people to view their behavior as caused by compelling extrinsic reasons, making them underestimate the extent to which it was caused by intrinsic reasons
//cognition change by cognitive dissonance
Rewards
rewards will undermine interest if interest was initially high
Performance-Contingent Rewards
rewards based on how well we perform a task
- less damaging to intrinsic interest
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Two Factor Theory of Emotion
idea that emotional experiences are the result of
- experience physiological arousal
- seek an appropriate explanation
-> emotions depend on our explanation for arousal
Misattribution of Arousal
process whereby mistakes are made about what is causing them to feel the way they do
Study
Schachter & Signer 1962
injecting participants with adrenalin but are told it is a vitamin compound
- physiological arousal
- side-effect informed
- not informed about side-effects
- placebo
- environmental cues (mmod of "stooge")
informed group / euphoric:
- subjects interpret arousal as drug-side effects
informed group / angry
- subjects interpret anger as drug-side effects
uninformed group / euphoric
- subjects interpret arousal as emotional & join euphoric behavior
uninformed group / angry
- subjects interpret arousal as emotional & join angry behavior
Social Comparison Theory
Leon Festinger 1954
the idea that we learn our own abilities and attitudes by comparing ourselves to others
When do you engage in social comparison?
- when there are no objective standards to measure against
- when we experience uncertainty
With whom do you choose to compare yourself?
- initial impulse with anyone around
- occurs quickly & automatically
- Self Esteem moderates this comparison
Upward Social Comparison
comparing to people who are better than we are with regard to a particular trait / ability
- Goal: Know the furthest level to which we can aspire
Downward Social Comparison
comparing to people who are worse than we are with regard to a particular trait/ability
- Goal: feel better about ourselves
Impression Management
Strategies
Ingratiation
the process whereby people flatter, praise or generally try to make themselves likable to another person, often of higher status
Self-handicapping
the strategy whereby people create obstacles and excuses for themselves so that if they do poorly on a task, they can avoid blaming themselves
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Reported self-handicapping
// do not feel well, shyness, physical symptoms
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Cognitive Dissonance
Leon Festinger 1957
is the discomfort that people feel when two cognitions (beliefs, attitudes) conflict or when people behave in ways that are inconsistent with their conception of themselves-> most powerful determinant of human behavior
- most upsetting if self-image is threatened
- different inconsistencies are differently upsetting
Cognitive Dissonance Reduction
by
- changing our behavior
- attempting to justify our behavior through - changing one of the dissonant cognitions
- attempting to justify our behavior by adding new cognitions
Heavy involvement
- lower perception of the dangers of an action
- more justifications to stick with behavior
Theory of Self-Affirmation
self-affirmation is a way of reducing dissonance by reminding oneself of one or more of one's positive attributes
Impact Bias
the tendency to overestimate the intensity and duration of one's emotional reactions to future negative events
e.g. job interview with expectancy that you will be disappointed if you do not get the job → Short duration of disappointment
Overcome Dissonance
- acknowledge mistakes
- monitor thinking & behavior
- take responsibility
Dissonance & Self Esteem
- high self-esteem == larger disappointment in personal thoughts/behavior
- low self-esteem == low dissonance because of low expectations of one self
Decision Making
every decision goes along with dissonance
- negative aspects of chosen alternative
- positive aspects of rejected alternatives
Postdecision Dissonance
dissonance aroused after making a decision, typically reduced by enhancing the attractiveness of the chosen alternative and devaluating the rejected alternatives
Postdecision Dissonance Study
Jack Brehm 1956
consumer product study: women rated a product worse after rejecting it
- rating items
- receiving one out of two equally rated items as reward
- rating items again
-> the chosen alternative was rated more attractive & the rejected alternative was rated less attractive
Permanence of Decision Study
Knox & Inkster 1968horse better:
as soon as decision is made the chances of their bet were rated higher than the chances of the one's that did not decide yet
- more important decisions → more dissonance
- greater permanence → more dissonance
Illusion of Irrevocability
Technique of Lowballing
- salesperson inducing to agree on a purchase to a very low price
- claims it was an error & raises the price
→ Sense of commitment triggers the anticipation of an exciting event
Justification of Effort
the tendency for individuals to increase their liking for something they have worked hard to attain
Study
Justification of Effort Experiment
Aronson & Mills 1959
- admission to "psychology of sex" -class
- screening procedure
- very unpleasent
- mildly unpleasant
- no screening
-> severity of initiation predicts more positive ratings of the discussion quality
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Counterattidunal Advocacy
stating an opinion or attitude that runs counter to one's private belief or attitude"does this dress look nice on me?"
-> seek to reduce dissonance by justifying our action
- external justification
- internal justification == change in beliefs
Justifying Good Deeds & Harmful Acts
dissonance theory predicts:
- if we dislike someone but do them a favor we will like them more
-> change attitude about person to resolve dissonance Ben Franklin Effect
Study
Jecker & Landy 1969
do someone a personal favor
→ feel more positive towards that person than
- without favor
- because of impersonal request
Immorality
moral dilemmas → involve powerful implications for one's self-esteem
→ dissonance reduction following a difficult moral decision can cause people to behave either more/less ethical in the future
Ex. Cheating on a test
- Decide to cheat on test
reduce dissonance:
- change attitude → future behavior is probably less ethical
- change behavior -> future behavior probably more ethical
- decide not to cheat
- post decision dissonance: better grade would have been possible
- change in attitude: to justify giving up a bad grade → convince yourself of stronger morality of action → attitude becomes more extreme
Threat of Punishment
- severe punishment == strong external justification for changing behavior
Need of Self Persuasion
- mild punishment == insufficient external justification for behavior-change → need for internal justification
== "Self-Persuasion"
→ devaluing forbidden activity/object
- 1 more item...
Hypocrisy Induction
arousal of dissonance by having individuals make statements that run counter to their behaviors and then reminding them of the inconsistency between advocation & behavior
→ leads to more responsible behavior
//condom study
//friends informing you about misbehavior
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Social Cognition
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Automated Processes
Automatic Thinking:
Thinking that is nonconscious, unintentional, involuntary and effortless
Attributes
- prepares for actions
- based on experience
- involuntary
- unsconscious
- unintentional
- effortless
- quick
- draws conclusions
Decision Making
Mental Shortcuts
- schema
if
- no schema at hand
- too many schemas
- Heuristics
Schemas
- organize what we know
- interpret new situations
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Self Fulfilling Prophecy
- you have an impression of smbd
- you treat tehm based on this impression
- they react based on the treatment
-> reaction fits your first impressuin & fulfills it
Studies
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Madon, Jussin & Ecclesteachers act to conform their low expectations of minority / disadvantaged students 1997/McKown,Weinstein 2008)
- children performed worse 10 years later
how to avoid
reflect on own stereotypes like culture, gender profession, ...
Study - person perception
Harold Kelley 1950
biographical note about guest lecturer
- cold person description-> negative rating
- warm person description -> positive rating (even in areas with missing knowledge)
Judgmental Heuristics
mental shortcuts people use to make judgements quickly & efficientlypro:
- time saving
- usually good decisions in short time
con:
- can lead to erroneous inferences about world
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Representative Heuristics
classification on similarity to a typical case
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Base Rate Information
Information about the relative frequency of members of different categories in the population
Anchoring / Adjustment Heuristic
People start with an implicitly suggested reference point (the "anchor") and make adjustments to it to reach their estimate; adjustments can be insufficient.
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Studies
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Tversky & Kahnemann 1974
random number influences guessing as an anchor point (African countries in UNO
Biases
Optimistic Bias
- everything will be fine
- leads to over...
→ Problem: planning fallacy
Negativity Bias
- better memory of negative information
(threatening faces > others)
Best Decisions
- need of a conscious goal
- setting an agenda
- distraction to integrate complex info
influenced by
Metaphors
Studies
Jostman, Lakens & Schubert
- heavy & light clipboard for important decisions
Liljenquist, Zhong & Galinsky
- donation amount in a citrus scented room
Accessibility
Reasons for Priming
//makes schemas accessible
- past experience
- related to current goal
- thoughts & experience right before primes on following situation
Studies
identify colors & learn words
Higgens, Roles & Jones 1977
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priming on polite & impolite words
Bargh, Chen & Burrows 1996 / Baron 2006
The participants primed for impoliteness interrupted the experimenter more often
interrupted by
korsakovs Syndrom
Neurological disorder
- can't form memories
- each situation is new
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Goal Pursuit
study
Shariff & Norenzayan 2007
- religious words have an influence on willingness to fair money division
Aronson et al. 2019
- going besides a church → more likely to donate
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Interpersonal Attraction
Relationships matter
- making friends and having positive, warm relationships make people happy
- Abscence of meaningful relationships make people feel lonely, worthless, hopeless, helpless and powerless
Predicting Attraction
Familarity
Propinquity Effect
the finding that the more we see and interact with people, the more likely they are to become our friends
Mere Exposure Effect
The finding that the more exposure we have to a stimulus, the more apt we are to like it.
Propinquity works because of familarity & mere exposure
Studies
Moreland & Beach 1992
female confederates visiting seminars in different frequencies sitting in first row
→ linear relationshi8p between frequency of visits & attraction-scores
Back, Schmuckle & Egloff 2008
fixed seats for students in a classroom
→ attraction of close neighbors
Study
Festinger et al. 1950
- apartment complex for married students
-Asking who their closest friends are
- 65% lived in same building
- 41% door to door
- 22% twi doors away
- 10% on the other end of floor
→ Functional Distance > Physical Distance
Similarity
A match in interests, attitudes, values, background or personality
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Opinions & Personality Study
Newcomb 1961
randomly assign male students to be roommates in dormitory
→ similar attitudes/values and geographical similarity predict friendship
Factors
Interests & Experiences
- you are in situations that you choose to be in -> just as the people around chose to be in this situation
- Tracking: more friends inside own track
- Students shared experiences in one track promote attraction
Similarity
- we tend to think that similar people like us
- we receive social acceptance for our characteristics and attitudes
Appearance
Physical similarity and seating choice
- students with glasses
- similar attractiveness-level in dating
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Perceived Similarity
Perceived similarity is more important for long term relationships than actual similarity
Lack of Similarity
One-Night-Stands, Hook-Ups, Flings
→ dissimilar partners are preferred over similar partners
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Physical Attractiveness
Study
Elaine Winter 1966
randomly matching dance partners at student orientation week dance party
→ physical attractiveness > intelligence/independence/sensitivity/sincerity
as determinant of wanting to see the other again
Meta-Study:
men value attractiveness more
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What is attractive?
Female Beauty Standard
- large eyes
- small nose
- small chin
- prominent cheekbones
- high eyebrows
- large pupils
- big smile
→ Baby-Schema > maturity-aspects
Male beauty Standard
- large eyes
- prominent cheekbones
- large chin
- big smile
Cultural Standards
- different cultures largely agree on what is beautiful
- infants prefer attractive faces to unattractive ones
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Average > Extreme
Morphing faces → typical & familiar faces result → high attractiveness level
- more attractive originals result in more attractive morphs
- opposite sex-clones seem very attractive
Self-Fulfilling Prophecy & Attraction
the beautiful
- receive more social attention
→ develop social skills
highly attractive people
- develop good social skills
- report having more satisfying interactions with others
Imagining opposite phone-partner is attractive -> elicit, warmer, friendlier responses
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