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Change Management 企业如何适应环境改变 - Coggle Diagram
Change Management
企业如何适应环境改变
process change
classification
automation
rationalization
process re-engineering
business process
redesign methodology
plan project: goals, scope, schedule
document & analyse the existing process
redesign the process
development of the resources
for the improved process
transition: integrate, test, train, maintain
redesign patterns
re-engineering
simplification
value-added analysis
analysis of gaps & disconnects
swim-lane diagrams
scope & nature change
slow (nature)
adaptation
evolution
immediate
reconstruction
revolution
pursuit of excellence
POPIT:
people
organisation
process
IT
Baldrige model
organisational profile
planning
strategic planning
leadership
customer focus
marketing
workforce focus
operations
results
measurement
analysis
knowledge management
feasibility of change
economic
technically
operational
socially
management of change
Balogun & Hope Hailey
contextual features
time
scope
preservation
diversity
capability
capacity
readiness
power
design choices
path
start point
style
interventions
roles
Force Field Analysis
weaken resistance
& ease the path of change
education
participation
communication
envision the future
Lewin - 3 step
unfreeze
put through the changes
refreeze
settle down
don't slide back
Change Agent
advantages:
skilled
expertise of what change needed
independent & fair
transfer risk