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Problem structuring - Coggle Diagram

- - - - complexity [human body]
      - uncertainties [pass or fail a subject]
      - subjective perceptions of people (what situation and what they want) [rich sees table as collection, poor see it as a rain cover for tonight]
    - - Puzzles
        
        Solution+fomulation = agreed
        
        eg. crossword, arithmetical problems
      - Perplexities [one say left, one say right]
        
        Solution = agreed, formulation = arguable
        
        Know what we want but not how to do it [Ace an exam]
      - Polylemmas [choose who to support]
        
        Solution = arguable, formulation = agreed
        
        Know what are different options but not our criteria [Plane or car]
      - Messes
        
        solution+formulation = arguable
        
        Neither understand options nor goals
- - - - action-internal, external
      - organized assembly of components
      - usually have purpose
    - - close (glass dome, dies)
        artificially closed (Amazon)
      - open- homeostatic(balance)
    - - emergence (mobile phone, separate parts=meaning less)
      - hierarchy (education system-sub systems)
      - communication (associate with hierarchical) (high school student taking entrance exam-got cancelled)
      - control (maintain integrity)
    - - rich pictures
        
        describe problem situation
        
        internal, external elements
        
        use symbols
        
        less formal than flow chart
        
        show relationships between elements
        
        4 features
        
        structure (can't easily move Southampton)
        
        process (can't easily change paper to electronic invoice)
        
        climate (community scholars to business)
        
        issues and conflict (people feels, eg. fees too high)
        
        Analysis perspectives
        
        1: who are issue owners, want situation to change
        
        2:social dimention, roles
        
        3: Political, who has powers
- - - - CATWOE
        
        Customer [ppl watching series]
        
        Actors [Nadech]
        
        Transformation [apple into machine = apple pie]
        
        Waltanschauung: worldview that makes T meainingful [ring in the apple pie]
        
        Owner [Shajosan holding hitting T with stop sign]
        
        Environmental constraints :outside systems
      - PQR :Purposeful activity [phone -> dopamine]
    - - Minimum activity needed to carry out T