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AVA E-learning Project: User Journeys Design, Approach going forward,…

- - - - User emails AVA for custom bulk discount. AVA provides bulk discount code to the user.
      - User selects course date from calendar and complete online booking using card payment or paypal and registers the learner on the course.
        
        User receives email confirming booking and joining details.
      - User emails AVA to discuss a bespoke course and agree price and dates.
        
        AVA sends booking form to user to confirm booking and requirements
        
        Once agreed, AVA invoices user on Quickbooks and sets up course on e-learning platform.
        
        AVA sends link to sign up to the user. User then provides registration link to learners
        
        Learners register on e-learning platform
        
        Learners receive text and email reminders that the course is taking place in X days, tomorrow, in an hour etc.
        
        1 more item...
- - - - User emails AVA for custom bulk discount. AVA provides bulk discount code to the user.
      - User selects course date from calendar and complete online booking using card payment or paypal
        
        User receives email confirming booking and joining instructions
      - User emails AVA to discuss a bespoke course and agree price and dates.
        
        AVA sends booking form to user to confirm booking and requirements
        
        Once agreed, AVA invoices user on Quickbooks and sets up course on e-learning platform.
        
        AVA sends link to sign up to the user. User then provides registration link to learners
        
        Learners register on e-learning platform
        
        Learners receive text and email reminders that the course is taking place in X days, tomorrow, in an hour etc.
        
        1 more item...
- - - - User emails AVA to discuss a bespoke course and agree price and terms.
        
        AVA sends contract to user to confirm purchase and specification
        
        Once agreed, AVA invoices user on Quickbooks and sets up course on e-learning platform.
        
        AVA sends link to sign up to the user. User then provides registration link to learners
        
        Learners register on e-learning platform
        
        At a time that suits them, users log into the platform to complete the pre-recorded course.
        Course includes downloadable handouts, automated polls, videos, automated Q&A, automated pop-ups etc.
        
        1 more item...
      - User emails AVA for custom bulk discount. AVA provides bulk discount code to the user.
      - User completes online booking using card payment or paypal
        
        User receives email confirming booking and joining instructions
- - - - User selects course date from calendar and complete online booking using card payment or paypal and registers the learner on the course.
        
        User receives email confirming booking and joining instructions for module one (on demand section).
        
        At a time that suits them, users log into the platform to complete the pre-recorded course.
        Course includes downloadable handouts, automated polls, videos, automated Q&A, automated pop-ups etc.
        
        Before leaving the course, automated pop up requests course feedback/evaluation which is stored on e-learning platform.
        
        After completing module 1, learner receives email confirmation module 1 is complete, and information about joining module 2 in the series.
        
        Learners receive text and email reminders that Module 2 of the course is taking place in X days, tomorrow, in an hour etc.
        
        1 more item...
      - User emails AVA to discuss a bespoke course and agree price and dates.
        
        AVA sends booking form to user to confirm booking and requirements
        
        Once agreed, AVA invoices user on Quickbooks and sets up course on e-learning platform.
        
        AVA sends link to sign up to the user. User then provides registration link to learners
        
        Learners register on e-learning platform
      - User emails AVA for custom bulk discount. AVA provides bulk discount code to the user.