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Patient Education and communication - Coggle Diagram
Patient Education and communication
type of relationship
1) Therapeutic relationship (helping)
2) Professional relationship (at work)
3) Social relationship (friends)
Role of the nurse
Caregiver
Teacher
Advocate
Parent- Surrogate
Components of the nurse patient relationship
Trust
Reality interest
Empathy
Acceptance
Positive Regard
Therapeutic use of self
nurse client relationship
Is the a planned process that focuses on meeting the needs of the client.
Phases of Nurse-Client Relationship
Orientation
Working
Termination
Factors leading to effective therapeutic relationship
Respect
Reality
Hope
Empathy
Types of communication
Verbal communication
None verbal communication
Eye Contact , Touch
Body Language
Facial Expressions
Silence
Appearance
Client education topics
Reasons of client teaching
To promotion of wellness
Parenting Skills
Nutrition
Exercise
Family planning
To restoration of health
Medication information
Community resources
Information about treatment modalities
To prevention of disease/injury
Immunizations
Health screenings
Smoking cessation
Breast self-examination anger, grief, self-esteem
Safety measures
To facilitation of coping abilities
Safe use of medical equipment
Dietary modifications
Information about the disease process
Counseling related to anger, grief, self-esteem
Stress management
Educational domains
Cognitive:
Psychomotor:
Affective:
Factor Affecting Learning
Maturation
Motivation.
Intelligence
Tools for patient educating
Verbal Instructions:
Written Instructions:
Demonstration:
Other: e. g. video…...
Teaching skill
Explain the skill to them
Demonstrate skill
Practice
Break skill into parts.
Ensure patient understands
Home exercise programs
Tailor exercise to patient’s lifestyle or valued activities Include specific instructions
Practice
Provide written instructions
Evaluation of learning
Evaluation, a continuous process, consists of determining what the client has learned.
Verbal questioning
Observation