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Quality Management in Distance Education - Coggle Diagram
Quality Management in Distance Education
Ideological, organizational, administrative and human aspects in educational centers.
Material Aspect, includes infrastructure, furniture, work equipment, educational material, gardens, etc.
Administrative aspect, including knowledge and application of current regulations, conservation and use of files
Technical Aspect, affects curricular planning, development and evaluation.
Economic Aspect, refers to the production activities of the Campus, the use of funds of the Parents' Association or Committees.
Successful Centers
"The successful school is, therefore, the one that achieves the proposed goals with the appropriate means and the quality school is the one that, in addition, proposes socially and humanly relevant goals".
Family participation and educational quality
Because of these factors, schooling is starting at increasingly younger ages. The school must assume new educational responsibilities,
Parents are not experts in educational matters, and often find themselves lost in certain family tasks,
In order for the participation - collaboration between the school and the families to be effective and efficient, both agents must know or have access to information in both directions, bidirectional.
Concept of quality indicators
Quality indicators are tangible and quantifiable measurement instruments that allow us to evaluate the quality of processes, products and services to ensure customer satisfaction.
Types and approaches to Educational Quality.
Design Quality
Quality is an evaluative concept.
Education is the result of a process, therefore it is a product, understood as the improvement of knowledge, intellectual aptitudes, competences, habits and attitudes of the learner.
Compliance Quality
The educational organization should keep in mind that these regulated requirements are the basic ones and should consider the possibility of adding additional requirements that satisfy other needs and expectations of its customers.
Availability Quality:
The subjectivity and complexity of the human being are at odds with the objectivity of products or the tangibility of services
User Service Quality
A quality assessment should not be oriented exclusively towards the search for errors and imperfections, but should seek to show whether the approaches, processes and products are the most appropriate for the goals to be achieved.
Quality: value judgment on educational reality
The value compromises a judgment.
An evaluation from this approach involves making a value judgment on how the system as a whole and its components are developed and generated
Quality as a value assigned to a process or educational value.
Quality is a value judgment about the educational reality; it is a value assigned to an educational process or product in comparative terms.
The observation from the concept of quality to the educational reality: a judgment that compromises the being of the thing.
Quality is a value inherent to the being of the thing. The definitions of quality in education intertwine, in some way, political and ideological criteria.
Quality as a value inherent to the being of a thing
Quality is a value inherent to the being of the thing, that is, it is not an entity that adjectivizes and qualifies the object.
Quality and its association with other categories
Quality in the expansion of coverage
It is specified in the process of enrollment and allocation of school places, since it is necessary to ensure equity conditions for the access of the most vulnerable population.
System quality and efficiency
The quality of education consists of helping all students to improve in their integral dimension.
Outcome of the educational process is measured through students' academic performance,
Quality and pedagogical management
Quality dimensions
Focusing on situations and problematic nuclei for the development of education, as an organizing entity of educational policies and strategies.
Its principles
problem-based teaching, students in the problem-solving role, the problem situation, problem evaluation, problem solving, problem solving
They review the school and curricular structure, considering the new demands of the development model with a projective vision of continuity and integration of the educational system.
FACTORS
Teaching and learning, research, extension and projection in society.
Provision of minimum resources to obtain a satisfactory level of education in order to achieve quality and equity.
.its factors are:
strategic planning, organization of the institution, direction and control.
The training of suitable personnel to carry out educational activities.
The indicators are divided into three main groups:
functionality, effectiveness, and efficiency indicators.
Its factors:
teachers, equipment and platform, student welfare, financial resources.