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How will the Tour Operators industry recover from Covid-19? - Coggle…
How will the Tour Operators industry recover from Covid-19?
Suppliers:
Deals
Encouragment to rebook
Vouchers instead of reunds
Covid travel insurance
Government financial aid
Renegotiate contracts
Marketing and PR to let people know it is safe to travel.
Furlough
Redundencies
Domestication whilst closed boarders
In upcoming years focus on international.
Use of travel corridors
Green list countries
Safety
Disinfectant
Ensure customer satisfaction and change customer perseption.
Customer feedback, adapt to their needs
Masks
Decrease spread of virus
Airlines
Selling unwanted planes whilst not using. Recover once industry opens back up
Horizontal integreation.
Virtualisatiion,Digitalisation,Social media presence
Sell most high street shops but keep some open for older generation customers.
Ageing population
Vaccination Strategy
Tailor to disabled and elderly travelers.
Carers will also be vaccinated
Niche
Less family holidays