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Customer (may ask a query like this): Why am I not able to login to…

- - - - Customer: NO
        
        Bot: Contact your system Administrator to add you to the system as a user.
        
        Bot API: Provide the list of Admin User's
        
        Admin First + Last name
        
        Admin email (Top 3)
        
        Bot: Was this chat effective for your problem?
        
        No
        
        Bot:
        Would you like us to connect you with our online chat agent to help you?
        OR
        Would you like to add the Service Call
        
        3 more items...
        
        Yes
        
        Bot: Thank You for Contacting Orcanos. Have a good day
      - Customer: Yes
        
        Bot: Please provide your
        
        Email (display email provided from the first step and allow to correct it to the email used by the system)
        
        User Name (User Name used in the Customer's Orcanos Application)
        
        Bot API: Access customer DB and check if the user is
        
        connected to group and project.
        
        Has the correct licenses type
        
        Bot: Please you can recover your correct Username and Password using this link. Post Link: https://www.orcanos.com/help/Knowledgebase/recover-the-username-and-password-using-forgot-password/
        
        If any one of the Condition fails
        
        Suspended License
        
        1 more item...
        
        Valid License | Not connect to project
        
        1 more item...