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Delivery Schedule Workflow, Delivery Failed - Coggle Diagram
Delivery Schedule Workflow
Payment status is completed
Add Order to scheduled delivery tasks
Add Pickup Point
Add all delivery points
Create Tasks
Assign Agent
Agent Accepts
Agent Starts
Agent Arrives
1 more item...
Agent declines
Issue warning
No other agents available
1 more item...
Other Agents are available
1 more item...
Payment status for order is COD
Is doctor available in clinic today to receive delivery?
Doctor not available in clinic today
Inform doctor of payment status as COD and ask doctor if he can complete payment over Gpay/apps after delivery
Yes
No
Get confirmation for next delivery schedule
Doctor available in clinic today
Inform doctor of payment status as COD and ask if he can make payment on delivery
Yes
No
Get confirmation for next delivery schedule
Delivery Failed
Cash not paid
Create delivery task for same agent to return package back to warehouse
Incorrect items delivered