Mind Map Root Cause Analysis Template

The Problem

edit this item with a short description of the problem being solved

tip: this item is the diagram title, edit it to change the diagram's name

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Category of causes

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Using this template

tip: when you no longer need them, you can remove all of these instructions at once by right-clicking 'using this template', hold [shift] and choose the X icon.

2⃣ Add major cause categories

These categories could be anything, depending on your problem, but examples include:

Measurements

Use the first-level branches of the mind map for broard categories of causes that contributed to the problem

1⃣ start by adding a short description of the problem being solved in the centre of the diagram

3⃣ Add detailed causes to each category

dive progressively down into the details by adding more branches

For example

There may be many different root causes under each category - you can keep adding as much detail as you need

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Training

Materials

Equipment

Environment

Documentation

If a product was assembled incorrectly, and training has been identified as a cause category at the first level, the detailed causes might be:

Correct instructions from training were not observed

A large number of instructions are difficult to remember

the step in training was not given enough time

the training material wasn't clear enough

Training was given a long time ago with no refresher

The training did not include how to recognise mistakes and correct them

4⃣ Identify which causes should be addressed to solve the problem

Some may be easier than others to fix

And addressing just a few causes of the problem may be sufficient to solve it, without solving everything

you can use colours and ⭐ icons ‼ to highlight items, and

  • checkboxes for follow-up tasks