Head of costumer satisfaction

Area

Central America

Mexico

Ecuador

Miami

Guatemala

Honduras

Costa rica

Nicaragua

Panama

El salvador

Products

Movile

Descktops

Appliances

Culture

speed

data driven

reporting

strategy

asian culture

Puntuality

eye contact

they dont like phisica contact

small talk to stablis rapport

body languaje

credit to the group

Team

7 direct

27

tecnitians

click to edit

customer journey

postsale

KPIS

time of the respond

Time to me solve

Wich are the most frecuent problems

80% movile

Customer service vp