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Head of costumer satisfaction - Coggle Diagram
Head of costumer satisfaction
Area
Central America
Guatemala
Honduras
Costa rica
Nicaragua
Panama
El salvador
Mexico
Ecuador
Miami
Products
Movile
Descktops
Appliances
80% movile
Culture
speed
data driven
reporting
strategy
asian culture
Puntuality
eye contact
they dont like phisica contact
small talk to stablis rapport
body languaje
credit to the group
Team
7 direct
27
tecnitians
customer journey
postsale
KPIS
time of the respond
Time to me solve
Wich are the most frecuent problems
Customer service vp