training and knowledge management
information and knowledge society
research methodologies
strategic direction of knowledge
economic and social development of technological change
telecommunications networks, internet, computing
are called TICS
internalization and globalization of markets
result of human innovation and technological progress
growing integration of economies around the world
widespread increase in productivity
business excellence
strategy formulation result
depends on the quality and leadership of the responsible human team
design methodologies
knowledge management theory
empirical study methodologies
tacit and explicit knowledge
knowledge of the person, group and organizations
entity seeking to achieve a goal
with the help of managers who are people who carry out activities through other people
guide to order and reflect on the process
strategy, process and method
explicit knowledge
tacit knowledge
has form and is systematic
expressed and recorded by words, numbers, codes and formulas.
it is the baggage of experiences and learned habits that accumulate throughout life.
is obtained through observation or experience.
quantitatively or qualitatively
factor of change in all the work of society.
its objective is to develop an environment in which both information and knowledge are available within an institution.
knowledge creation and innovation
take into account human talent as one of the best resources of the company
workers must be trained to be competent
theories of resources and capabilities
organizational structures
is based on the strategic attitude
implies an outgoing, willful, anticipatory and critical attitude
allows directing and determining the internal strengths and weaknesses of the organization