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Partial Order Workflow - Coggle Diagram
Partial Order Workflow
Order Items are only partially available
(Allow delivery even if order value less than 1000)
Call Doctor for Order Update
Doctor accepts partial order
Notify admin to edit the order
Schedule order for delivery
Doctor asks to cancel complete order
Notify admin to Cancel the order
Doctor not reachable over phone
Whatsapp doctor with update asking for confirmation
Doctor accepts partial order
Payment Status:
Paid
Inform doctors for partial refund options
Refund to MEDFY Wallet:
Instant
Notify admin to edit the order and process refund to MEDFY Wallet
Schedule order for delivery
Refund back to source:
10 business days
Notify admin to edit the order and process refund back to source
Schedule order for delivery
Payment Status:
COD
Doctor asks to cancel complete order
Payment Status:
COD
Notify admin to Cancel the order
Payment Status:
Paid
Inform doctors for partial refund options
Refund to MEDFY Wallet:
Instant
Notify admin to
Cancel the order
and process refund to MEDFY Wallet
Refund back to source:
10 business days
Notify admin to
Cancel the order
and process refund back to source
No reply received
Schedule the order delivery in next slot