Please enable JavaScript.
Coggle requires JavaScript to display documents.
Types of customers - Coggle Diagram
Types of customers
5 types of loyal customers
loyal customers
major source of revenue
product supporters
top priority
impulse customer
unplanned buying
device strategies
recommendations and offers
upselling or cross selling possible
Discount customers
upbringing inventory
less loyal
need based customers
planned buying
less loyal
partly discount customers
possible to be loyal
strong positive relationship
Wandering customer
possible real customer
insightful information
don't contribute to profit
what is a customer
purchaser
King of business
customer centric
source of revenue
products and services
needs and wants
attract customers
marketing and advertising
majority of business
existence of business
what are the characteristics of a customer?
diversity of customers
but share several characteristics
Customers are well informed
technology and communication
expectations
experience
Customers look for solution
technical support
keeps customers
customer service
customers stay connected
generations
social media
companies
Customers are opinionated
review and feedbacks
positive or negative