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People - Coggle Diagram
People
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People are the employees who interact with customers, thereby delivering the service to customers.
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Good
Goods are physical or tangible products, such as smartphones, toys, books and clothes.
7 Ps
The seven Ps model refers to the marketing of services which includes three additional Ps (people, processes, and physical evidence) in addition the tradition 4 Ps in the marketing mix (product, price, promotion, and place).
Service
A service is an intangible product supplied by a business, such as bus rides, library facilities, theatre shows, insurance policies and haircuts.
The reputation of a business largely depends on the training, motivation and communication skills of employees.
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