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Learning, Benjamin - Coggle Diagram

- - - - Concept
      - Experiment
      - Experience
      - Reflection
    - - Structured and challenging reflection on the process
      - Conceptualizing, capturing and codifying
      - Experimentation
      - Honest capture of experience
  - - - created by people in interaction with others
      - Internal knowledge
        
        created through the interaction across different units and geographies
      - External knowledge
        
        establishing a network with external sources such as suppliers and customers that contribute to two specific types of learning: learning-by-using and spillover learning
    - - graphic representation of explicit and tacit knowledge
      - Aim
        
        track the acquisition and loss of information
      - Guidelines
        
        Finding knowledge in processes, relationships, policies, people, conversations, documents, suppliers, competitors and customers
        
        Recognizing and locating knowledge in all its forms: tacit and explicit, codified and personalized, formal and informal, internal and external
        
        Being familiar with organizational level, cultural issues, reward systems, legal process and protection
      - Types of team
        
        Functional team
        
        Cross-functional teams
        
        Autonomous project
        
        Virtual team
        
        Advantages
        
        can bring together expertise, which is not available in a single firm
        
        Disadvantages
        
        team members are not co-located, communication can be difficult and the cost of external resources can be high
  - - - Empowers people
      - Encourages collaboration and team learning
      - Promotes open dialogue
      - Recognizes different types of learning
      - Learns from past experiences and best practices of others
      - Transfers knowledge quickly and efficiently throughout the organization
    - - continuous improvement; they operate in a learning cycle that never stops
      - Can be detected
        
        Cognitive
        
        Behavioral
        
        Performance improvement
    - - measurement tools, they indicate the reduction of costs with the increase of the production volume
      - Half-life curve
    - - Recruit the right people
      - Stimulate them to internalize the information, knowledge, skills and attitudes needed for success
      - Create an incentive system to manage and handle staff ideas
      - Increase employee involvement
      - Develop employees through training and other opportunities
      - Encourage creativity
    - - Meaning, Management and Measurement