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h&m - Coggle Diagram
h&m
customer service
contact information
virtual chats 24/7
call over phone
email
social media
face to face in the store
h&m chat
24/7
robot
with quick replies to help
website
offers everything to help
labeled links
steps to help
shortcorts to shop
how to order
can shop
online
the app
business support
hold a legal team
hold an IT department
public limited compancy