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History and Theories of Management - Coggle Diagram
History and Theories of Management
Scientific Management
Frederick W. Taylor was the "Father" of Scientific Management
Thorough studies and testing of different methods to find the best method
The first pillar of scientific management is to develop a science for each element of work
Second pillar is Scientifically select and then train, teach, and develop the worker
Motion Studies
Frank and Lillian Gilbreth were the first people best known for using motion studies to simplify their work
Motion studies break tasks up into separate motions
Yielded production increase of 25-300 percent
Taylor started using time study to manage time rather than motion
Henry Gantt
One of the first to recommend companies training and developing workers
Gantt Chart
Gave bonuses to supervisors so they would train workers
Believed in teacher that was capable of the best and shortest teaching time
Bureaucratic and Administrative Management
The Theory of Social and Economic and Organization
Henri Fayol
General and Industrial Management
Max Weber
Constructive Conflict and Coordination
Mary Parker Follett
Integrative Conflict Resolution
Many of today's newer management ideas can be traced from this
Getting to Yes: Negotiating Agreement without Giving In
Hawthorne Studies
Elton Mayo
Western Electric Company
Hawthorne effect
Helped managers better understand the effect of group interactions
Cooperation and Acceptance of Authority
Chester Barnard
AT&T
A lot of emphasis on cooperation because "it is not the normal state of affairs"
zone of indifference
Operations Management
managing the daily production of goods and services
quantitative/mathematical approach
Gaspard Monge
Commonly used operations management tools: quality control, forecasting techniques, capacity planning, productivity measurement and improvement