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Mercore - Coggle Diagram
Mercore
Roles
Customer
Analyst
QC
MLRO (Financial risk com)
Risk Committee (RC)
Servers
4 servers
Dev
Testing
Staging
staging-ops.mercore.com
staging-app.mercore.com
Prod (MVP)
Process
Customer first create an account
Customer Identification program (CIP) - Customer fills out - General details
Ops side - A case is created
Analyst - Reviews the CIP info
CDD info (BE) + Add custom question (Specifc questionnaire)
CDD is sent to customer
Customer then uploads doc/ gives answer in CDD and submits the form
Analyst starts reviewing CDD info given
Ownership