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(2) Job demands, job decision latitude, mental strain: Implications for…
(2) Job demands, job decision latitude, mental strain: Implications for job redesign
Job strain model
mental strain - heavy job demands, low decision latitude
- associated with job dissatisfaction
- excess of demands over decision latitude
Active jobs - satisfaction, reduced depression, development of new behavior patterns on and off the job
Passive jobs (low job demand, decision latitude) - dissatisfying (passivity, apathy), decline in overall activity and reduction in general problem-solving activity (learned helplessness)
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Decision latitude - skills level or decision authority (discretion permitted in deciding how to meet job demands)
related to firm's authority structure, technology, organizational decision structure flexibility and equity
Low strain job (low job demand, high decision latitude)
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Alternative strain indicators: absenteeism, pill consumption, job dissatisfaction
Redesign work processes for decision latitude to reduce mental strain without affecting job demands that may be plausibly associated with the organizational output levels
"diminishing returns" in reducing strain in already comfortable jobs
- broad increase in decision responsibility for managerial jobs may increase strain
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Limitations
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impact of social relations at group, organizational level not considered
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