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Initial Thematic Map-taken from coded data (Braun and Clarke, 2006),…
Initial Thematic Map-taken from coded data (Braun and Clarke, 2006)
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Anxiety
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Emotional reaction
Shy, uncomfortable, awkwardness, nervousness
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Rewarding
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Making a difference
"i remember how it felt when you knew a customers order off by heart"...makes them feel seen/noticed and important"
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