Unit 9, Ch 8 Interviews
POWER INT's
If you have been interviewed for a job, you may well have experienced some of the power issues that were discussed in Block 1, whereby one person’s role is perceived to be more important/dominant than another’s. These feelings may help you to understand some of the issues which researchers must understand and overcome when interviewing children.
You might have experienced interviewing a child or young person because of the nature of your work. These may well have been very informal and have taken place within a setting familiar to them. You will probably realise that an interview with another adult can be either formal or informal, whereas an interview with a child or young person will probably be very different and require you to think about the way that you speak to the child. All interviews require the interviewers to think about how they would like to record the data they collect. This can take several forms.
Not every form of interview would be appropriate in every research situation.
An interview provides an opportunity for a researcher to find out from the participants themselves what meanings and understandings they attach to their experiences and surroundings (Jones, 1985:46, cited in Punch, 2005:168).
As with observation (Unit 8), interviews can take a number of forms, ranging from a highly structured and formal interview with a predetermined list of questions and response categories, to unstructured and informal interviews in which the interviewer allows the participant to guide the nature and the course of the interview.
Activity 9.2 4. Punch’s ethnographic one-to-one interviews were very informal and were defined by her relaxed attitude to questioning. She allowed the participants to guide the questioning and did not have any preconceived ideas about what she wanted to ask. She chose to record her responses after the event in note form in order not to disrupt the flow of the interview. Similarly, Aldgate also interviewed people on a one-to-one basis. However, she decided on the questions that she wanted to ask before going into the interview: this is known as the semi-structured interview. As well as taking notes during the interview, Aldgate also chose to record all her interviews and spent a great deal of time after the event transcribing the conversations. In contrast, Pickett was part of a team which organised a survey that was sent to thousands of participants. Questions were decided on in advance and the responses were limited to specific answers or codes.
highly structured interviews_ One advantage of this technique is that data are, for the most part, gathered from a large number of participants fairly consistently, so it is easier for researchers to draw conclusions based on the whole population of the study. On the other hand, this sort of interviewing is often done at speed and, therefore, does not allow for a natural relationship to build between interviewer and participant. As a result there is more room for misunderstandings to occur, both at the point of recording data and the point of analysing responses.
Flewitt uses the ethnographic interview as an example of the semi-structured approach, whereby the interviewer plans a series of questions and broad themes to talk through with a participant, having spent some time with the participant or within the participant's culture, in order to know what to focus on. In this sense, the data collected are highly likely to be qualitative in nature, and will often present as the written transcripts of the interviews conducted. As a result of being more informal, the semi-structured interview allows the interviewer to ask more and/or different questions, depending on the responses of the participant, which can help to deepen a researcher’s understanding of an issue. However, as with all highly qualitative pieces of research, this form of interviewing is extremely labour-intensive, particularly given that responses from so few participants can be recorded at any one time.
click to edit
Recording interviews - Making notes during an interview might help to jog a researcher’s memory about what was discussed after the event, but may not mean that the information recorded is entirely accurate. Making notes can also affect the natural flow of an interview by limiting eye contact. Furthermore, it is very difficult, if not impossible, to accurately record things like body language and changes in tone of voice, all of which play an important part in understanding interview data. Flewitt mentions the use of audio and video recording equipment as possible other strategies for recording data. Although these can present a more accurate account of what happened in an interview, researchers need to consider the amount of time it will take to transcribe interview data. The impact of recording equipment on the people being interviewed needs to be considered, ensuring that as far as possible it has not had any effect on answers. Either way, researchers need to be clear to participants about how they intend to record their answers so that participants can be comfortable within the interview and feel fully informed about their part in the process.
DANBY
Aim: to reflect on the ways that interviews have been used in a research example.
Read the article, ‘The novice researcher: Interviewing young children’, by Danby et al., available from the Research Articles Collection.
Where did the interview reported in this article take place? With whom?
How did the interviewer prepare for the interview?
What problems occurred during the first interview with Tammy?
What were the perceived benefits of the sticker task?
What advice do the researchers give for people carrying out interviews with (young) children?
What do you think the ethical issues raised in this paper are?
in a pre-school setting in Australia, an interview conducted as part of a study into twin children’s friendships, interviewed a five-year-old girl called Tammy.
In order to prepare for the interview, the researcher carried out a small-scale literature review in order to find out more about what research can tell us about friendships, twins and transitions to school. She also read literature related to interviewing and, specifically, carrying out interviews with children. As a result, she developed a set of questions related to two themes: firstly, friendships; and secondly, transitions to pre-school.
Following the interview, the researcher was concerned that Tammy did not (fully) answer all of the questions that she was asked. On reflection, however, she realised that this was not because Tammy did not understand the questions but because she was actively choosing only to answer some/part of the questions being asked. Furthermore, she also felt that Tammy was trying to give her the answers that she thought she should give, rather than the answers that she truly wanted to give. As a result of this, the researcher devised a ‘sticker task’ which she would carry out with Tammy.
This was designed to provide a diversion activity, so that the focus of the interview would move away from Tammy alone and onto something else. In doing so, the researcher hoped that it would help Tammy to feel more at ease and aid the flow of the research ‘conversation’.
Danby et al. provide some clear guidance for anyone considering carrying out interviews with young children. Firstly, they suggest that the researcher should pay several visits to the research site prior to conducting the interview in order to make the children feel comfortable about having them there. Secondly, they suggest that researchers should consider using a task, such as the sticker task, to help the flow of the interview and to provide a focus for the children. Thirdly, they underline the importance of recognising children as competent participants in the research process. Finally, they suggest that face-to-face interviews should be video recorded so that the researcher can play back the interview and have the chance to analyse and appreciate the non-verbal gestures that children might make.
Danby et al. provided a creative response to the practical difficulties of obtaining interview data from young children. Flewitt, in Chapter 8 of the Module Reader, also sets out some examples of ‘participatory research approaches’ in order to ‘engage’ children in the research process. Flewitt lists several examples, such as taking photographs of children engaged in an activity and using them as a means of scaffolding an interview, to the use of a ‘video diary’ room.
In the final sections of Chapter 8 of the Module Reader, Flewitt summarises many of the ethical issues that interviewers need to consider before understanding research. Flewitt considers the importance of thinking through the power imbalances between the researcher and the participant, building up a rapport with the participants, assuring confidentiality and seeking proper consent to take part in an interview. All of these must be thought through before beginning an interview – with an adult or child. Danby et al. address the issue of building rapport with Tammy in their article; however, the more obvious ethical issues of confidentiality and consent are not addressed. It is possible that this is because of the nature of this research article – an article aimed primarily at looking at the interview situation from a methodological point of view, rather than from the point of view of the data that the interview produced. However, given Tammy's age, it is surprising that we are not told more about how the researcher gained access to the setting and what permissions she needed to gain before carrying out the interview. Although Tammy was only five at the time of being involved, she would have been capable of understanding her part in the research process and being able to give her own form of informed consent. It is possible that another researcher, in the same situation, may not have taken Tammy’s lack of involvement in interview one as a simple ‘closing down’ reaction, but as a means of showing that she was not happy with being interviewed and did not wish to continue. As a result, Interview Two may not have gone ahead.