HOTEL OPERATION
Coordinated Planning of Activities
Reception and reservations
The reception and housekeeping department maintain close communication regarding the status of each room.
Groups and conventions
The convention sales manager is responsible for seeking new business in the convention segment.
Banquets and Protocol
Protocol is a word that can arouse different reactions among those who listen to it.
Costs, Expenses and Investments
The cost of the land could be the determining factor in the number of rooms built.
Organization of activities
Brigade
Guest services was one of the first features included in the traditional hotel envisioned by Isaias Rogers in 1829..
bell captains
Buttons
Goalie
Valet
Clothes and laundry service
Direction of Activities
Constant performance evaluation
In addition to numbers, in the various uses that statistics offer us, evaluations can be made with words, colors, gestures, and expressions in general.
Resolution of conflicts and failures
Problems do not exist or at least their existence is limited to the internal sphere of the human being.