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Administrative Dashboard, CMS, Adminstrative Dashboard, Note: if sth canbe…
Administrative Dashboard
Customization of Title, logo and icon of any page
Creating mock Test with 4 options , Quiz, making Announcements on upcoming test packages , offers , promotions , referral , creating survey
user analytics by region , age, time spent, email id , active users , dormant users , devices they r using ( if Third party software is available , we can use it)
Admin Profile and assinging role to users in chat or givging limited authority to other team memers to manage )
In carrers section , releasing a job notification or
letting aspiring candiate to send their resume
Feedaback and complaint redressals( one of our competitor uses whatsapp buisness for compalint and enquiry , if we can use it , that also would be fine)
Moderation in Chat
Reviews on application and feedback and Automated reply to review
Sales Tracking
CMS
Uploads of video tutorial and pdf resources .
In testimonial section , we should be able to update the photo and content of students.
Storage of questions in text and picture all subjects with different difficulties and subject and exam wise and their soultions
Users uploaded questions in chat and papers
Adminstrative Dashboard
Sales Monitoring
Transaction Histories, it canbe downloaded in CSV foramt
New Customers
Total Sales and Average Sales Per day( compare with previous day)
Total Sales
Account Cancellations and Retentions
Sales Product wise
User Analytics
New Users
Through Social media or referall or promotions or oraginc
Devices
which pages they are visiting most
which pages are views most and
Help Desk
Request types
modification, feature request , bux fix ,
Customer Satisfaction
Rating, Review reply
compaliants and refund request
Note: if sth canbe done by third party software which is free or charges minimal fee , we can go with that and performance of the website and application is unaffected .