Domains and tasks included in the PMP Exam Content Outline

Domain I: People—42%

Domain II Process—50%

Domain III Business Environment—8%

Task 1: Manage conflict

· Interpret the source and stage of the conflict

· Analyze the context for the conflict

· Evaluate/recommend/reconcile the appropriate conflict resolution solution

Task 2 :Lead a team

· Set a clear vision and mission

· Support diversity and inclusion (e.g., behavior types, thought process)

· Value servant leadership (e.g., relate the tenets of servant leadership to the team)

· Determine an appropriate leadership style (e.g., directive, collaborative)

· Inspire, motivate, and influence team members/stakeholders (e.g., team contract, social contract, reward system)

· Analyze team members and stakeholders’ influence

· Distinguish various options to lead various team members and stakeholders

Task 3 :Support team performance

· Appraise team member performance against key performance indicators

·Support and recognize team member growth and development

· Determine appropriate feedback approach

· Verify performance improvements

Task 4 Empower team members and stakeholders

· Organize around team strengths

· Support team task accountability

· Evaluate demonstration of task accountability

· Determine and bestow level(s) of decision-making authority

Task 5 Ensure team members/stakeholders are adequately trained

· Determine required competencies and elements of training

· Determine training options based on training needs

· Allocate resources for training

· Measure training outcome

Task 6 Build a team

· Appraise stakeholder skills

· Deduce project resource requirements

· Continuously assess and refresh team skills to meet project needs

· Maintain team and knowledge transfer

Task 7 Address and remove impediments, obstacles, and blockers for the team

· Determine critical impediments, obstacles, and blockers for the team

· Prioritize critical impediments, obstacles, and blockers for the team

· Use network to implement solutions to remove impediments, obstacles, and blockers for the team

· Re-assess continually to ensure impediments, obstacles, and blockers for the team are being addressed

Task 8 Negotiate project agreements

· Analyze the bounds of the negotiations for agreement

· Assess priorities and determine ultimate objective(s)

· Verify objective(s) of the project agreement is met

· Participate in agreement negotiations

· Determine a negotiation strategy

Task 9 Collaborate with stakeholders

· Evaluate engagement needs for stakeholders

· Optimize alignment between stakeholder needs, expectations, and project objectives

Build trust and influence stakeholders to accomplish project objectives

Task 10 Build shared understanding

· Break down situation to identify the root cause of a misunderstanding

· Survey all necessary parties to reach consensus

· Support outcome of parties' agreement

· Investigate potential misunderstandings

Task 11 Engage and support virtual teams

Examine virtual team member needs (e.g., environment, geography, culture, global, etc.)

· Investigate alternatives (e.g., communication tools, colocation) for virtual team member engagement

· Implement options for virtual team member engagement

· Continually evaluate effectiveness of virtual team member engagement

Task 12 Define team ground rules

Task 13 Mentor relevant stakeholders

Task 14 Promote team performance through the application of emotional intelligence


Task 1 Execute project with the urgency required to deliver business value

Task 2 Manage communications

Task 3 Assess and manage risks

Task 4 Engage stakeholders

Task 5 Plan and manage budget and resources

Task 6 Plan and manage schedule

Task 7 Plan and manage quality of products/deliverables

Task 8 Plan and manage scope

Task 9 Integrate project planning activities

Task 10 Manage project changes

Task 11 Plan and manage procurement

Task 13 Determine appropriate project methodology/methods and practices

Task 14 Establish project governance structure

Task 15 Manage project issues

Task 16 Ensure knowledge transfer for project continuity

Task 17 Plan and manage project/phase closure or transitions

Task 1 Plan and manage project compliance

Task 2 Evaluate and deliver project benefits and value

Task 3 Evaluate and address external business environment changes for impact on scope

Task 4 Support organizational change