Leading Projects, People and Teams Level 2

Level 01 hooks

Management styles

1) Autocratic

  • Makes decisions unilaterally
  • Little regards for subordinates
  • Military style

2) Consultative

  • Dictatorial but more paternalistic (making decisions for others) rather than an autocratic manager
  • Generally downward management
  • Allow feedback to be considered

3) Persuasive

  • Maintain entire control
  • Spend time to convince subordinates
  • Highly unlikely to delegate responsibility

4) Democratic

  • Employees are involved in decision making
  • Extensive communication in both directions
  • May avoid making the 'best' business decisions

5) Chaotic

  • Employees have total control
  • Modern
  • Very innovative

6) Laissez-faire

  • Guidance when required
  • Leaders act as mentors
  • Improve efficiency through creativity

Motivational Theories

Content Focussed - Content models of motivation focus on the “whats” of motivation. More specifically they focus on the different things that people may feel they need in their lives. The theory is that people’s motivations will be based on acquiring the things that they think they need. Thus, by understanding their wants and needs, you can understand why and how people are motivated.

Maslow's hierarchy of needs

Definition - Maslow’s hierarchy of needs is a motivational theory in psychology that explains the five different levels of human needs. This theory created by Abraham Maslow is based on how humans are inspired to satisfy their needs in a hierarchical order. Starting from the bottom going upwards, the five needs are physiological, safety, love and belonging, esteem, and self-actualization.

  1. Physiological needs - Air, food, water, shelter, warmth, sleep etc

2. Safety and Security needs - Protection from elements, security, order, law, stability etc

  1. Love and Belonging Needs - Friends, family, affection, love Etc
  1. Self esteem - Self-esteem, achievement, independence, status, dominance, managerial responsibility
  1. Self actualisation - Realising personal potential, self-fulfilment, seeking growth and peak experiences

Process focussed - Process theories of motivation focus on the “hows” of motivation. Instead of focusing on what people need, these models focus on the psychological and behavioral processes that humans follow. By understanding these processes it’s possible to understand the actions, interactions and contexts that motivate individuals’ behaviors

Equity Theory

The equity theory of motivation is the idea that what an individual receives for their work has a direct effect on their motivation. When applied to the workplace, it means an individual will generally aim to create a balance between what they give to the organization compared to what they get in return

Legislation

key pieces of legislation applicable to UK employment law

1) The Health and Safety at Work Act 1974

The Health and Safety at Work Act 1974 (HASAWA) is a piece of legislation introduced to apply some broad duties and best practices for employers in regards to the health and safety of their workforce. This includes a duty of care for employees, casual workers, self-employed workers, clients, visitors, and the general public.

2) Employment Rights Act 1996

The Employment Rights Act (ERA) 1996 set out the rights of employees in situations such as dismissal, unfair dismissal, parental leave, and redundancy.

3) The Equality Act 2010

The Equality Act is a law which protects you from discrimination. It means that discrimination or unfair treatment on the basis of certain personal characteristics, such as age, is now against the law in almost all cases.

4) The Data Protection Act 2018 (GDPR)

The Data Protection Act (DPA) is a United Kingdom Act of Parliament which was passed in 1988. It was developed to control how personal or customer information is used by organisations or government bodies. It protects people and lays down rules about how data about people can be used. The DPA also applies to information or data stored on a computer or an organised paper filing system about living people.

5) Human Rights Act 1998

The Human Rights Act 1998 sets out the fundamental rights and freedoms that everyone in the UK is entitled to. It incorporates the rights set out in the European Convention on Human Rights (ECHR) into domestic British law. The Human Rights Act came into force in the UK in October 2000.

Woodwharf - Communication

Strong Communication protocol

What are the characteristics of a good communication protocol?

Really should be a combination of everything. Important the team would usually have meetings face to face although in this instance it was not possible. Therefore we had regular catch ups could by MS teams and were minuted. Generally, conversation, day to day by email and phone.

Example Project Comms;

  1. Once a month - progress meetings face to face or dial in
  1. Once every 2 weeks - conference call catch up that's minuted.
  1. Once a month - financial report to client
  1. Day to day - phone calls and emails
  1. Issuing important docs (instructions, valuations) email

Poplar - Tendering

Pre-Qualification Questionnaire (PQQ) - A pre-qualification questionnaire sets out a series of questions for potential tenderers to answer regarding their level of experience, capacity and financial standing etc. prior to being invited to tender

Minimum requirements

Tender Evaluation Matrix


1) Company details including legal status


2) Details of insurance cover – Minimum Requirements for

i) PI - £1m indemnity

ii) Employers Liability - £10,000,000

ii) Public Liability - £10,000,000

3) Financial information such as company accounts – Minimum requirements

i) Company accounts are in positive cashflow

ii) Assets are greater than Liabilities

iii) Company turnover is greater than the size of the package they will be bidding for

4) Relevant experience – Residential background

5) Information about technical and professional ability – Relevant to the package of works

6) Information about capability and capacity – This was dependant upon package size

7) Health and safety policy records –

8) Quality assurance policy – ISO 9001

9) Environmental management policy – ISO 14001

10) Equal opportunities policy

11) References – Previous Case studies and clients that they have works for

The tender evaluation matrix is the system on which tenders are scored against. Although broken up into lots of subsections the main 2 elements to both consider is Price and Quality.A Tender evaluation matrix sets out to:

Establish what your evaluation criteria are

Set out how each criterion (and sub-criterion) will be weighted in terms of importance

Typical sections of an Evaluation matrix

Technical

Service Delivery

Quality

Environmental

Social

Commercial (Cost)