Please enable JavaScript.
Coggle requires JavaScript to display documents.
LESSON 4. MOTIVATION AND EMPLOYEE BEHAVIOUR - Coggle Diagram
LESSON 4. MOTIVATION AND EMPLOYEE BEHAVIOUR
4.3. Stress, burnout and engagement
Immediate and long term stress reactions
Immediate response
Firslty, our body judges a situation and decides whether or not it is stressful.
This decision is made based on:
1. Sensory input and processing
(i.e. the things we see and hear in the situation).
2. Stored memories
(i.e. what happened the last time we were in a similar situation).
Immediate Response: Physical Reaction
Sugr stored as glycogen in the liver is converted to glucose and the blood stream brings extra glucose and oxygen (fuel) for the heart.
The heart rate and bloodpressure increase.
The Medulla (adrenal galnds) secrets epinephrine (adrenaline)-the "fight-or-flight" hormone.
To provide the energy oxygen to the body that will be needed to fuel a rapid response to the danger.
Body hairs become erect-puffed-up hair makes animals look bigger and more dnagerous.
Extra red blood cellsflow out of the spleen, allowing the blood to carry more oxygen to the muslces.
Work related stress
Definition
Stress affects people differently - what stresses one person may not affect another.
Factors like skills and experience, age or disability may all affect whether a person can cope.
Stress is a
biological and psychological response
experienced on encountering a threat that
we feel
we do not have the resources to deal with.
The body experiences a stress response every time we think we are danger.