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Customer of an, customer journey map, SHAIK THAHASEEN, CSE A(13), ROLL NO…
Customer of an
Decision
I Walk into the choosen coffee shop
I stand in land
I Picked a place and begin navigating
I Pay to cashier
I sit in the shop to enjoy my coffee
I Begin drinking my coffee shop
I Walk out of the coffee shop
Research
How do I known What option I have ?
How I place in mind or am I open to option ?
What if I am in a new place?
What factors influence this?
Awareness
I Wake up tried and begin craving a coffee
customer journey map
SHAIK THAHASEEN
CSE A(13)
ROLL NO 32