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Skills Mapping - Coggle Diagram
Skills Mapping
General Enquiries
Complaint handling
Volunteering
Campaigns/Feedback
In memory
Personal Info
In Memory
Dementia Connect
Mass Participation
Memory Walk and GLOW
Locations
Registrations
T-Shirts and packs
Elf Day
Pack delivery
Bake For Dementia
Packs
Forget Me Not
Badge Sending
Ways to donate
Quit for a Bit
Donations
Refunds
Charity Commission
Taking over the phone
Acknowledgements
Which letters to use
Ad hoc letters
In Memory Summary
Events
Third Party
Running
Trek UP
Challenge
Transfer/Deferral
Material Issue
Trek 26
Transfer/Deferral
Material Issue
Virtual
Fundraising Donations
Gift Aid
Just Giving
Refund
Information Governanace
Fraud
Data Breach
Safeguarding
Call Handling
Taking calls
Tone of Voice
Problem Solving
Understanding the Website
Difficult conversations
Making Calls
Special Actions
Follow up requests
Difficult conversations
Campaigns
Volunteering