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EMPATHY MAP, P.DIVYA, CSE A13, DESIGN THINKING SBA 3, DESIGN THINKING SBA,…
EMPATHY MAP
DOES
COMPLETES A TEST DRIVE
ASKS A LOT OF QUESTIONS
TAKES A FEW DAYS TO THINK THINGS OVER
ASKS FRIENDS AND FAMILY FOR OPINIONS
COMPARES PRIZES OF DIFFERENT MAKES AND MODELS
FEELS
NERVOUS
EXCITED
OVERWHELMED
UNCERTAIN
ALERT
THINKS
AM I GETTING THE BEST PRIZE
DO I REALLY NEED ALL THESE FEATURES
IS THIS SALES PERSON TAKING ADVANTAGE OF ME
I WANT A CAR WHICH IS IMPRESSIVE IN MY SOCIAL CIRCLE
MAY BE NOW ISNT TIME FOR THIS INVESTMENT
SAYS
I AM LOOKING FOR A LUXURY CAR
I NEED SOMETHING SAFE AND RELIABLE
I WANT A CAR WITH GREAT MILAGE
I REALLY NEED A SPACIOUS INTERIOR
TECHNOLOGY FEATURES ARE IMPORTANT TO ME
P.DIVYA
CSE A13
22102A041020
