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L&T - Coggle Diagram
L&T
Tolls & Violations
Tolls
TollPlan
Setup Client Acct
Issue Transponders
Send reports
Direct Client Comms
Send plate data to Vera Mobility
Invoice client by API feed
TollGuard
Company mandated
Enroll plates
Send plates to Vera Mobility
Invoice client by API feed
Violations
Toll Violations
Other Violations
Parking
M&S Parking
Attorney/Court
Pay guilty verdict
Processor pays online
Images/Validates
All other Corp Fleet
Pay online
Image/Validate
Impounds
Parking
Pay outstanding
Image/Validate
Contact FM to pickup
Toll
Research
Pay Toll Authoritie(s)
Image/Validate
Contact FM to pickup
Accident
Research
Send to Accident Mgt
All other violations
Contact Courthouse or Municipality
Pay outstanding
Image/Validate
Contact FM to pickup
Clean Air Violations
Summons
Court hearing
Option to pay
Paid
Scan/Validate
Violations Plan
Violation paper
Vera Mobility
Process
Bill Client Driver
Invoice LPUS
Invoice client
Collections
Paper
ID'd
Paid
Scan/Validate
Op Loss
Registration Hold
Research
Pay outstanding
Reassign case back to Renewals
Collection Agency/Spreadsheets
Negotiate Discounts
ID'd
Pay
Op Loss
Scan/Validate
Terminated Vehicles
ID'd
Pay
Op Loss
Title Mgt
State Change
Reqmt Gathering
Apply for change
Scan/Validate
Buyout
Reqmt Gathering
Apply for change
Title Corrections
Apply w/ vendor
Image/Validate
File in Title room
Missing Titles
Apply w/ Vendor
Image/Validate
File in Title room
Title Pull
Auctions
Pull titles
Send titles
Title list
Driver Sales
Send Titles
Pull titles
Title list
Renewal Request
Title list
Send titles
Pull titles
Registrations
Renewals
Obtain Requirements
Request from driver
Apply for Renewal
In-house
Vendor
Scan & Validate
Mail to driver
Manage queue
Replacements
Apply for replacement
In-house
Vendor
Obtain Requirements
Request from Driver
Scan and Validate
Mail to driver
Manage queue
Plates
Plate
Decal
Service Cloud Requests
Status Inquiry
Replacement Requests
Problems
State rejection
Add unit to service