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BUSINESS-2-CUSTOMER (B2C) - Coggle Diagram
BUSINESS-2-CUSTOMER (B2C)
COMMON TYPE
ELECTRONIC STOREFRONT
Solution for merchant want to host website
Web analytic n secure socket layer (SSL) security
ELECTRONIC NEWSPAPER
2 TYPE: Online only newspaper, Hybrid newspaper
INTERNET BANKING
Conduct financial transaction via internet
ELECTRONIC AUCTIONS
Largest is eBay
MODELS
DIRECT SELLER
Online retail
ONLINE INTERMEDIAIRES
"Between" buyer n seller (Eg: Trivago)
ADVERTISING BASED
Leverage traffic high volume to sell ads then sell product to customer
COMMUNITY BASED
Online community that share same interest to help sell product (Eg: Facebook)
FEE BASED
Charge subscription fee for content access (Eg: Netflix)
ADVANTAGES (ONLINE BANKING)
Convenience
Fast n efficient
Monitor account regularly
DISADVANTAGES (ONLINE BANKING)
Internet connectivity
Security
Limited access of money
Not comfortable for the first time
CHALLENGES
Consumer traffic
Product findability
Payment procces
Client support
FACTOR TO CONSIDER CHOOSING PLATFORM
Price n payment
Integrations
SEO friendliness
Mobile friendliness
Security
Scalability