L&D feedback, Instructions will be provided during the L&D…
Non-train the trainer trainers delivering
Attempting to resolve absence issues within training - pass to TMs
Providing constructive feedback on client training material
Invite QA into the inductions pre planned
Ria does feedback at the end of every day - do we do this across all L&D - it's great!
Reviewing client material for standards
UA agent - self lead learning/resource
Kevin - Look at train the trainer
Setting the DDC expectations from day 1!
Train the trainer for QA to deliver in the framework and compliance focus
SME spport planning
Instructions will be provided during the L&D leadership workshop - 29th November