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3. Service Product, The Flower of Service - Coggle Diagram
3. Service Product
Components
Core Product
Supplementary Services
Delivery Processes
The Flower of Service
Information
Facilitating Element
Order Taking
Enhancing Element
Billing
Facilitating Element
Payment
Facilitating Element
Consultation
Enhancing Element
Hospitality
Facilitating Element
Exceptions
Enhancing Element
Safekeeping
Enhancing Element